DocuWeb Information Services Inc.

Configuration of Outlook Express 6 (Win2000)

This document shows how to setup Outlook Express for accessing DocuWeb mail servers. For the experts, the appropriate settings are:
POP3 Server: mail.docuweb.ca
SMTP Server: mail.docuweb.ca
SMTP Authentication: yes, using email account name
The setup described here, including SMTP Authentication, allows you to access DocuWeb mail servers from anywhere, using any provider, as long as you have an email account with DocuWeb. (See here for an explanation as to why this is necessary).

The screen shots below are from Microsoft Outlook Express 6 on Windows 2000 Professional. Other versions of Outlook Express will be similar, but there may be differencess.

Step 1

Start Outlook Express and select Tools / Accounts... from the menu bar:

Step 2

Select the Mail tab in the Internet Accounts dialog. If there is an existing account for DocuWeb, select that account, press Properties and go to Step 8. Otherwise, press Add and select Mail to add a new mail account using the Internet Connection Wizard:

Step 3

In the Internet Connection Wizard, enter your name as you wish it to appear on the messages you send:

and press Next>

Step 4

Enter your e-mail address as you wish it to appear in the messages you send:

and press Next>

Step 5

Enter the incoming server type, and incoming and outgoing server names:

and press Next>

Step 6

Enter your DocuWeb Account name, as assigned by DocuWeb. Note that this account name is usually not the same as the first part of your email address. It is often a combination of your domain name (possibly abbreviated) followed by a '.' followed by your e-mail name (for example 'dw.fwilliam'). It is recommended that you do not enter your password here, and leave the box 'Remember Password' unchecked:

and press Next>

Step 7

Press 'Finish>'

Step 8

In the Mail tab of Internet Accounts, select the mail.docuweb.caaccount and press Properties to bring up the Properties dialogue box. Select the General tab and verify the settings there (specifically, your Name and E-mail Address):

Step 9

Select the Servers tab of the account properties dialogue. Ensure that the incoming mail server is POP3, that both Incoming and Outgoing mail servers are set to 'mail.docuweb.ca', and that your Account name is set correctly (see Step 6, above).

Then check 'My server requires authentication' under Outgoing Mail Server and press Settings...:

Step 10

In the Outgoing Mail Server dialogue, ensure that Use same settings as my incoming mail server is checked, and press OK:

Press OK to complete all the dialogue boxes. This completes the configuration.

Example of Sending Mail

From now on, you will be prompted for a password whenever you attempt to send an email message. Use the same password as you do for incoming mail. Here is an example dialogue when mail is sent: